Address
Nicaragua
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Our Services
Exemplary services in Business Process Management
Experience the exemplary business process management solutions
Increase Capacity
We handle a variety of tasks and operations that would otherwise be too much for your in-house team. You can do more with limited resources, allowing you to expand your business and reach new customers. With the capacity gained from outsourcing, you can accelerate growth and achieve success faster. You can quickly scale up or scale down operations in response to market demands.
Business Process Outsourcing (BPO)
Many businesses, from small startups to large companies, opt to outsource processes, as new and innovative services are increasingly available in today’s ever-changing, highly competitive business climate.
- Contact Center
- Data Processing
- Customer support
- Inbound
- Outbound sales
- Tech Support
Knowledge Process Outsourcing (KPO)
Knowledge Process Outsourcing (KPO) means information related business task or knowledge-based processes such as research, analysis, consultancy or any other high-level task are outsourced
- Research services
- Customer analysis
- Portfolio analysis
- Claims processing
- Credit underwriting
Human Resource Outsourcing (HRO)
HRO, or human resource outsourcing, is an arrangement in which a third-party administers HR on behalf of another business, allowing it to focus more attention on growth-related objectives.
- Recruitment
- Training and development
- Contract staffing
- Payroll processing
- Accounting
- Book keeping
Advancement in Technology
Outsourcing helps businesses benefit from the latest technologies and advancements in their respective industries. This allows companies to stay competitive and remain ahead of the curve. By outsourcing certain operations, businesses can access the most advanced technology and implement it into their processes. This will help them deliver more efficient services and improve customer satisfaction.
DKJ Global Outsourcing Advantages
Outsourcing has become the most prevalent option that businesses are opting to compete in the global market. Since the pandemic, when everyone goes online, the sudden need of delivering excellent customer service is mandatory.
DKJ Global Outsourcing is known for providing high-quality outsourcing services at a reasonable price. It has become one of the most popular outsourcing company due to the presence of skilled workforces.
1. Skilled Workforce
We are known to hire skilled people who have expertise in the outsourcing field. They are qualified to handle criticalities while offering services like back-office support, customer support, data processing.
2. Cost-Effectiveness
We are known for delivering cost-effective solutions without compromising the quality. The number of talents and their domain expertise, degree of education, and proficiency in spoken English make us compatible.
3. Level of Expertise
DKJ Global Outsourcing have a track record for solving criticalities and providing subpar outsourcing solutions while completing projects at the stipulated time.
4. Scalability
We are known for agility and scalability in terms of continuous delivery of quality outsourcing services to you.
5. Turnaround Time
We are known to have a skilled workforce and the latest technologies & infrastructure that make us provide lesser turnaround time.
6. Latest Technology
DKJ Global Outsourcing offer you phone connectivity, IVR system, CRM software, predictive dialer, UPS, high-speed internet, strong data privacy, and so on.