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Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

Category Useful

Call Centers for retail and e-commerce

Customer experience is critical to differentiate a brand in the challenging retail market. As consumer preference for an omnichannel experience continues to grow, retailers will need to provide superior customer service via phone, chat, video and social media, in addition…

Call center advantage

The business industry acknowledges that companies who outsource get more advantages because of the reduced costs and expanded workforce it brings. The option to outsource maximizes flexibility in operations, entering a new market, or increasing audience reach. Outsourcing customer support…